Amenities
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- No pets allowed
- Except for guide dogs for visually handicapped and hearing-impaired persons
- A separate place for pets is not available
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- Handicapped Parking Area
- Handicapped parking spaces are prepared at each parking lot at MA, MB, and number 1~5
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- Stroller wagon and rental feePay
- Location: Sky Cruise Top Opposite a rental article
- When renting a stroller, it must be accompanied by an infant, and it cannot be rented if the weight of the passenger exceeds the standard (not accompanied by a baby)
All rental items may be closed on a first-come, first-served basis.
- Stroller: KRW 5,000 per person (loan under 16kg)
- New stroller: KRW 10,000 per person (deposit of KRW 10,000, loan less than 15kg)
- Stroller lock: 5,000 won (3,000 won deposit)
- Wagon KRW 35,000 (deposit KRW 50,000 separately / deposit card payment only / available for 1~2 people or less)
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- Baby service
- Baby service Alpine (on the right side of Safari World)
- Baby service Four Seasons (in between China moon and Woori Bank ATM)
- Baby service Aesop (between Aesop gift and Lily dance)
- Baby service Sky Cruise (Sky Cruise opposite the top)
- This may change depending on the operation situation.
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- Wheelchair and electric wheelchair rentalsPay
- Sky Cruise (opposite the top)
- It is loaned first to disabled customers who are unable to walk, and is loaned on a first-come first-served basis.
- We will rent you after confirming your identity through mobile phone in the field.
- General : KRW 3,000 (free when presenting the disabled registration card)
- Electricity: KRW 5,000 (disabled/disabled registration card for disabled people only)
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- LockerPay
- Card payment only (not cash payment)
- KRW 3,000 for medium size, KRW 4,000 for large/extra large size (additional cost will be incurred if it exceeds 12 hours)
- Please contact the stroller rental office (031-320-9079) to use the cargo carrier storage box.
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- Infirmary
- Customer service center (right side from the main gate), opposite of T Express
- 031-320-9082, 031-320-9801
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- ambulance
- Hospital evacuation in case of an emergency
- Emergency Service personnel resident
- 031-320-9119
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- Automatic defibrillator (AED)
- Place at various park points
- 031-320-9119
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- Gondola and lift
- Sky cruise : (down) in front of Kizcovery, (up) in front of Bumper car
- Human sky : (down) beside Oriental restaurant, (up) in front of Tiger Valley (operation may be suspended in the case of bad weather)
- Sky way : (down) in front of Rolling X- train, (up) Sky way gift shop (operation may be suspended in the case of deteriorating weather conditions)
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- ATM
- Woori Bank (the opposite of skycruise), beside China Moon, Information
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- Lost and Found Center / Stray child service
- Lost and Found Center : Guest Relations, Alpine ticket office
- 031-320-5050
- If you lost any of your belongings, you can find your lost items in Lost 112 website. (www.lost112.go.kr)
- Copy ＇에버랜드＇ and paste in a search engine (white box on top) to see the lost and found list with the photos.
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- Unmanned auxiliary battery rental feePay
- Auxiliary battery rental only (KRW 1,500 per hour)
- You will be charged up to 36,000 won, and additional charges may apply if you do not return it within 120 hours.
- You can rent/return it at any charging pig installation store nationwide.
- Rechargeable Pig Customer Center 1644-5773, Kakao Talk @Rechargeable Pig
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- Restricted items for the safety
- mat, burner, small rides(bicycle/inline skates/kick board), remote control rides
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- Please avoid doing any harm to others or any risky behaviors.
- Damaging lawn/flower beds, Cutting in line, loud singing, aggressive behavior, use of attractions after drinking, lying on the bench, feeding animals or taking pictures with flash on, children riding on adult’s shoulders and so forth
- Smoke only in smoking areas, Eat packed lunch only in the picnic area